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Privacy policy

This Privacy Policy describes how www.transmarinesolarsolutionsnorthland.co.nz (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

What type of information do we collect?

Device Information

When you visit our Site, we automatically collect information about your device this being information about the version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. This is so we can accurately load the Site for you, and to perform analytics on Site usage to optimize our Site.

What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Order Information

This includes Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

We use the order information that we collect to provide products or services to you to fulfill any orders placed through the Site, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. Additionally, we use this order information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Device and order information will be shared with our processor Shopify.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

 

Sharing Personal Information

We share your personal information with the service providers to help us provide our services and fulfill our contracts with you, for example :

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@transmarinepro.co.nz or by mail using the details provided below:

Trans Marine Pro (2015) Ltd / Solar Solutions Northland, 2/1 Beechey Street, NTL, Opua 0200, New Zealand